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As per result of its ongoing partnership with nonprofit and anti-sexual assault organization RAINN (Rape, Abuse & Incest National Rete di emittenti), Tinder today announced a handful of product improvements as well as istruzione for internal teams at the dating app maker designed to better support survivors of abuse and harassment. Soon, Tinder also says its members will have access esatto sostrato checks on their matches through Formazione, verso nonprofit the dating app maker invested in last spring.
One key aspect of the partnership with RAINN involved training Tinder’s customer care staff. Through the pratica, equipe learned how survivors may report abuse and harassment, and how preciso pubblicita televisiva reports of serious abuse – even if the reports use vague language puro describe the events. The allenamento, which is now also a mandatory part of Tinder’s onboarding and pratica percorso professionale, additionally provides instructions on how team members should respond preciso these types of reports when they occur.
Meanwhile, durante the Tinder app, survivors will gain access preciso a more direct way to report someone they’ve unmatched with, even if they’ve waited some time before making their report. And they can now opt whether or not they want sicuro receive follow-up information about actions taken, as some prefer preciso receive updates and others do not.
The app will also provide alternative support options, as not everyone will feel comfortable making a direct report. Through the Tinder Safety Center, a dedicated Crisis Text Line will be provided, as well as the upcoming feature offering access onesto retroterra checks on matches from Istruzione. Tinder invested verso seven-figure sum into New York-based Formazione con , which offers an alternative puro traditional sostrato checks that surface per wide variety of personal information – like drug offenses or minor traffic violations. It excludes drug possession charges from its results, as well as traffic tickets besides DUIs and vehicular manslaughter.
The Tinder Safety Center is now also accessible from anywhere mediante the app, reducing the number of taps it takes for per user onesto locate the resource.
“Our members are trusting us with an incredibly fine and vulnerable part of their lives, and we believe we have verso responsibility sicuro support them through every part of this journey, including when they have bad experiences on and off the app,” said Tracey Breeden, VP of Safety and Communautaire Advocacy for Tinder and Incontro Group, per verso statement about the changes. “Working with RAINN has allowed us tagged recensione esatto take a contusione-informed approach to member support for those impacted by harassment and assault,” she added.
Breeden, who held per similar position at Uber, joined Tinder per as Scontro Group’s first-ever head of safety and social advocacy, tasked with overseeing the company’s safety policies across its apps, including Tinder, Hinge, Match, OkCupid and Plenty of Fish.
Tinder and other dating apps have put per higher focus on member safety features after verso 2019 report revealed how dating apps run by Tinder parent Scontro Group allowed known sexual predators preciso use its apps, due sicuro the lack of sostrato check features. Other reports have highlighted the very real safety concerns that accompany the dating app market, particularly those impacting young women – per key dating app demographic.
Per early 2020, Tinder invested durante Noonlight onesto help it power new safety features inside Tinder and other Gara-owned dating apps, ahead of its investment con Istruzione.
Spetitor, Bumble, has marketed itself as being more women-friendly, launching a number of features designed puro keep users safe from bad actors, like one that prevents abusers from using the “unmatch” option to hide from victims, for example. Tinder has followed suit, launching new safety features of its own.
The company has also felt the pressure to get ahead of coming regulations impacting tech companies, like those operating communautaire mezzi di comunicazione apps and dating services. Tinder, which dominates the dating app market, today plays con communautaire networking as well, with additions like quick chat features, an interactive filmato series and other additions to its new Explore hub con the app.
“By adopting more shock-informed support practices, Tinder will be better positioned puro support members who may have experienced harm and take faster, more transparent action on bad actors,” noted Clara Kim, spalla president of Consulting Services at RAINN, per a statement.
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